Boost Business with an IVR from Workholics.com

Workholics : ivr and toll free services indore

Discover How an IVR Can Increase Efficiency in Communication

Have you been experiencing dropped connections and potentially lost sales? Keeping in touch with your callers is very important, and if their call isn’t connected in a timely manner, they will likely hang up. If you want to avoid issues such as these, it will be important to consider getting an IVR system. Interactive Voice Response gives callers an immediate reaction to their calls, allowing them to learn more information about your services or direct their call to the correct location. With the help of an Interactive Voice Response system from Workholics.com, you’ll be able to craft the perfect calling experience.

Use Advanced Call Forwarding to Get the Most Out of IVR

The point of an IVR system is to help organize your calls so that you can send callers to the right source. With the help of advanced call forwarding from Workholics.com, you’ll have the option to send callers to all kinds of sources around the world. Not only will you be able to send calls to traditional landline telephones, but you’ll also be able to have calls forwarded to VoIP phones and even mobile devices. No matter where your employees are located, or where you choose to send your callers, you’ll be able to connect to just about anyone in the world. With the power to control where your calls go and how they are received, you’ll get much more out of Interactive Voice Response.

Improve Your Connection to Callers With an IVR System

When you start using Interactive Voice Response provided by Workholics.com, you’ll gain access to a lot of helpful call routing features that will further improve your connection. Not only will you be able to use the system to organize where your calls go and how they are received, but you’ll also be able to further control your communications by routing calls based on other criteria such as the time of day and how many people are available to respond.

If you’re trying to take calls from all over the world, time zone differences are likely to become an issue at some point. Thankfully, our time of day call routing allows you to send calls to different locations in order to avoid issues caused by differences in time zones. Sequential and simultaneous ringing add even more depth to your routing control as they allow you to send calls to more than one receiver at a time, which can help to increase your call volume. When your calls are always being answered, callers will be more likely to contact you again and give you even more business, because you will have established your company as both loyal and trustworthy.

An Interactive Voice Response system can help to improve your customer service simply by giving your callers an immediate and reliable response to their query. With the help of a built in organizational system such as this, you’ll start sending the right message about your company in no time.

Comments

Post a Comment

Popular posts from this blog

Shopify VS WooCommerce - Which is the Best eCommerce Solution

If you worked before with WordPress websites , then you are already familiar with everything you can do on this amazing platform. Even if you are just now starting to learn it, you will soon find out that it was built for the people. This means that you don’t have to be a coder in order to build a WP website. Anyone can do it. Here are some of the reasons you should choose WordPress to build a website:     WordPress is free     There are plugins for anything you can think that you would need on a website     There are thousands of premium themes to choose of     Even if you need a custom theme, it will not cost too much     There are at least two dedicated e-commerce plugins that are efficient and reliable     For every problem you encounter, you will find more than one answers on the web due to WordPress’      popularity     Everything is customizable with...
Keep reading

Customizing the WordPress footer by adding widgets

The footer is often overlooked when it comes to designing a site, but it’s a great way to find contact details or other important pieces of information. People have been trained to look there since the days of letter writing. Even today if you look at any correspondence, utility bill or company letterhead you’ll find important information. On websites it’s an can be an important navigation tool, it can give you quick access to commonly needed pages that are not core to a site. In this quick tutorial we’ll be adding the ability to show standard WordPress widgets (like menus, categories or search) in your template. Adding a sidebar To start we need to register a custom sidebar that we’ll show in the footer.php. We do this in the functions.php of your theme. We need to hook in to the ‘widgets_init’ action using add_action and create our function Now we can add our sidebar using the register_sidebar function. All we need to do is specify the sidebars name, an id and description. We also...
Keep reading

Why Developers Should Embrace Progressive Enhancement

Mobile devices are growing in usage worldwide. People are buying more smartphones — and tablets — each and every year. Moreover, people are using their mobile devices more and more to access the web. It’s important to take the web experience on a mobile device into account. It’s important today and it will be even more important tomorrow as the number of users is constantly increasing. Progressive enhancement is a philosophy that makes sure that people have an easy access to your information, no matter their device; because it focuses on how you build your website. The philosophy of progressive enhancement During the 00’s, it was common to design for the latest and greatest browsers first. It’s a concept called graceful degradation, which means that you would first build for the newest browsers with the newest technological supports. Then you would dumb down the website for the browsers that were not as powerful and not as supportive. This is a top-down approach where on the top you ...
Keep reading